Return & Refund Policy

The returned goods/products will be checked together with the receipt and the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the goods/products has been used or damaged by the customer, there will not be any refund. MRKB AGENCY will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, customer will receive their refund within 3 working days after the confirmation.

Please return your purchase to the following address:
MRKB Agency
22 & 24, Jalan Nelayan B 19/B, Seksyen 19,
40300 Shah Alam, Selangor Darul Ehsan.

Please contact us at mrkbonline@gmail.com or whatsapp us at 012-2256047 if you have any questions or doubts.